Exceptional service. Extremely helpful and fair.

On a Friday night I called seven other companies and this was the first company that actually answered the phone. My car was disabled on a busy expressway in downtown Louisville and I was stranded. LEO'S had my car hooked up and out of there in ten minutes. The driver made sure I had a ride coming before he left me. Very professional. Highly recommend.

I set up an appointment with Leo's two days ago for yesterday at 8:30am to get my car towed to a repair shop. Not only did they fail to show up on time, but when I called to ask where my tow was, they admitted to losing my information. I gave it to them again and they said it would be another 30 minutes before they could reach me, making me late to my auto repair appointment.After 45 minutes no one has come still and I call back, and no one answers their phone, with me trying every few minutes for another half an hour. I would have left a message, but their voicemail was completely full. No tow ever arrived. This cost me a whole day of critical car repair from the shop and I had to reschedule my appointment for several days later.Completely unprofessional, honestly I would give 0 stars if I could since they lied to my face and cost me a lot of time and effort for nothing.I would never recommend this towing service be used by anyone, ever.

We set up an appointment to have our car towed several days in advance. When the agreed upon time came around they never showed up. After calling we learned that they had apparently lost all of our information. As we had an appointment set up for our car to get looked at, we asked if they had another time slot open soon when they could still tow us. They agreed, offering to take 25$ off of the original agreed upon price and said they could arrive around 30 minutes . An hour rolls around and they still haven’t shown up. We started calling again to see what had happened, but this time the phone just rang until the message system kicked in. But, the inbox is completely full so you are unable to leave a message. Long story short, unless you just want to waste your time, don't use this scam place.